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U.S. Trade Discount Inc. DBA Starmarks was started in 1987 by collectors who wanted
to trade with their fellow hobbyists around the globe. Since then, the
company has become one of the leading and most trusted sources of
contemporary autographed rock 'n' roll memorabilia in the
world. With years of experience, Starmarks has a
community of thousands of satisfied individuals, professional
collectors and re-sellers.
Today, Starmarks is a full service Emmy Award winning
TV & entertainment production, concert and event business, with an
international constituency of talent and talent management. These
contacts and longtime relationships enhance the company's access
to top stars in the world. It is this personal access to the most
'in-demand' celebrities which allows the company to provide
customers with authentic one-of-a-kind signed collectables.
Starmarks is owned by U.S. Trade Discount Inc., a registered S-Corp., and is fully insured
and bonded. Its products have been featured on all major auction sites
from Amazon to Sotheby's, and the company is a supplier to leading
retail memorabilia stores around the world.
Authenticity
Autographed collectables are not only exciting to own and display,
they are investments that increase in value over time. But value is a
direct result of authenticity. Some collectors prefer to own only
those items they have seen signed themselves. Most serious collectors
and savvy customers buy their autographed items from reputable dealers
with excellent long standing reputations for quality and integrity.
There are several important criteria that experienced collectors want
to satisfy when purchasing an autographed item:
1. Provenance / Certificate of Authenticity(COA) with money-
back guarantee on authenticity.
Each new Starmarks item has filed documentation, backed
by a signed affidavit, as to where and when it was obtained. Every
item has a tamper-evident numbered sticker on the back. This log and
inventory number, in addition to a picture of the product, is on file
in our archives to prevent fraud.
2. A careful analysis of the signature using a reputable
library of celebrity signature exemplars.
Experienced autograph collectors know that it's very difficult to
verify a celebrity signature; sometimes autographs are obtained
"on the run", when famous artists are moving while signing.
In signing sessions, when an artist is signing a number of objects,
there is a natural variance in the slant, pitch, spacing and
articulation of letters in their signature. But exemplars, or true and
accurate signature examples, still remain a reliable standard in the
industry. Starmarks examines each and every signature
against a library of exemplars, with its knowledge of signing
circumstances and artist idiosyncracies to further evaluate the
integrity of the autograph.
Remember, you aren't just buying an autographed product, you are
also buying part of the reputation of the company selling it. With
Starmarks you can make your purchase with confidence
and know you are getting the highest quality money back guarantee on
authenticity.
Our guarantee is only valid for the original purchaser
as long as the original purchaser retains possession of the item.
That means that if AT ANY TIME after the purchase you provide us
with a written statement from a qualified forensic handwriting
examiner/expert who questions the authenticity of any autograph,
we will refund the purchase price upon the return of the autographed item.
Please note that StarMarks ONLY recognizes opinions and analysis from
trained forensic examiners. We do not recognize self proclaimed experts
and companies with no certification as document examiners, and who
are in the business of selling autographs, or who have 'arms length'
relationships with sellers of autographed memorabilia.
Custom Framing
It's a thrilling experience to share your collector's item
with friends, and there are a variety of ways and places our customers
choose to display their collections. Our autographed music memorabilia
items make fantastic wall art and conversation pieces for almost every
room in the house, from home theatres, dens, bars and game rooms to
living rooms, bedrooms and studies.
Custom framing provides a beautiful setting for your collectable and
also keeps it in pristeen condition, protecting your investment for
years of enjoyment. We can frame anything in our inventory, including
signed leather jackets, guitars, albums, microphones and posters.
Framed collectables make sensational and dramatic gifts for the person
who has everything!
Our customers love to get ideas from other collectors on how they
display their collections. Send us a picture of your rooms with
displayed memorabilia, and if we post it on our website, you get 10%
off your next Starmarks purchase!
Customer Service
We believe in communicating with our customers and responding to each
collector's priorities! If you don't see an autographed item
by the artist you want, contact Claudia, Director of Marketing, by
phone during business hours or email anytime. Claudia can tell you
about our "Collector's Request" service which leverages
industry contacts to target artists not in our immediate inventory.
Claudia can also provide you with the information you need about
shipping charges. Be sure to include your postal or zip code, city and
country.
Starmarks takes great pride in, and care of, your item as it
is hand packed and shipped to you within 24 hours of payment . All
shipping and handling charges include Federal Express Ground shipment
and insurance, and most customers receive their package about 4 days
from the time it leaves our offices. Overnight express is also
available; call or email to inquire about the details.
Starmarks takes all major credit cards, inlcuding Visa,
Mastercard, Discover and American Express. Purchases made by credit
card will be shipped only to the credit card billing address.
Purchases made by Cashier's check or money order are shipped the
same day payment is received. Please allow 15 business days for
shipment of purchases made by personal check.
All sales are final. There is a 25% restocking fee on all merchandise.
You must have an RMA before returning goods. Please call for info.
Additional import taxes, VAT and Duties from all foreign countries may be additional and are not the responsibility of U.S. Trade Discount, Inc. /StarMarks.
Customer Feedback
We love hearing from our customers! Please call or email us and let us
know how you feel about our products. We can also advise you as you
build your collection, and keep you posted on new and exciting items
you might be looking for. If you have any requests, please let us know
-- we can use our network of contacts in the industry to get it for
you through our "Collector's Request" service.
Our customers love to get ideas from other collectors on how you
display your collections. So don't forget, send us a picture of
your rooms with displayed memorabilia, and if we post it on our
website, you get 10% off your next Starmarks purchase!
If you wish to leave feedback, click here.
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